We would enjoy the opportunity to discuss your Rolex and develop a service plan that meets your goals; current and future. Please call Monday through Friday between 9:00 and 5:00 CST or email bobridley@watchmakers.com and let us know when it is convenient to contact you.
To ship your watch to us, let us make the process as seamless as possible. We have two options to ship your watch safely and quickly to us.
In either case, we will provide an Overnight shipping label insured for the value of your watch.
We recommend double-boxing the watch, attaching the provided labels, and shipping Monday through Thursday.
Upon receipt of your watch, we will email a confirmation that your watch has arrived. Within four business days, your watch will be evaluated, and at that time, we will schedule a call so that Bob can discuss the watch service needs with you.
“I am more than a little impressed with you and your company’s customer service.”
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